It is important to reach out to other people first and it is ok to feel awkward to initiate the conversation

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I was uncomfortable and it was difficult to explain my destination to him since I did not understand the transportation process, so I showed him the map so that he could easily understand and help me out. There are things such as phones, computers, and so on that actually help and improve your communication. If using your device, tool or signs can help explaining things that you can’t explain in words, I think there is nothing to be shy about. So, use it.