Providing customer service in the native language of your clients

language 1 Minute

Once you:

understand the importance of multilingual customer service and speaking your clients’ language. The next steps would be figuring out your plan of action – do you need to have a team that ensures customer service in 20+ languages 24/7? Or is Google Translate good enough to translate some of your incoming customer emails?

https://lokalise.com/blog/customer-service-language

Published by New Media Works

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